FREQUENTLY ASKED QUESTIONS
IMPORTANT INFORMATION
At Sticky Boy, we’re all about speed and quality. Our standard production time is 48 hours from artwork approval.
Orders approved before 1pm AEST? They’ll hit production that same day – and that’s Day 1.
Orders approved after 1pm AEST? No stress – they’ll roll into production the next working day, which then becomes Day 1 of the 48-hour window.
If your design goes full bleed (ink right to the edge), we’ll add an extra day to let it dry properly before laminating – because smudged stickers are not a vibe.
Sticky by name, slick by nature.
Absolutely! At Sticky Boy, we’ve got your back every step of the way. That’s why we provide a digital artwork proof for all orders, ensuring that what we produce matches exactly what you’ve ordered. Expect your artwork proof within 1 working day of placing your order. Once we receive final approval of the artwork, production time kicks into gear. Because when it comes to getting it just right, we’re sticklers for perfection.
Absolutely! At Sticky Boy, we’ve got the skills to pay the bills. We can recreate your artwork from scratch at no additional cost. However, please bear with us and allow an extra 24 hours to perfect your artwork. Because when it comes to delivering top-notch stickers, we’re all about making sure your design shines in all its high-resolution glory.
We’re all about getting your sticky goodness to you pronto! All orders are dispatched with express shipping via Australia Post. Once your order hits the road, you can expect it to arrive within a speedy 1-2 business days. Because when it comes to getting your Sticky Boy fix, we don’t believe in keeping you waiting.
ORDERING
Get ready for some sticker science! At Sticky Boy, we print all our stickers on premium monomeric vinyl and then top them off with a protective laminate film. What does that mean for you? It means our stickers are built to last – they’re weatherproof, scratch-resistant, and ready to rock both indoors and outdoors. So whether you’re slapping them on your laptop or decking out your skateboard, our stickers are up for any sticky situation.
You’re in control! You can cancel your order at any point before giving the green light on your artwork. Once you’ve approved your artwork, though, our automated production process kicks into gear, and it’s full steam ahead. So if you’ve got a change of heart, make sure to reach out before hitting that approval button. Because once it’s done, it’s stickin’ time!
Keeping it straightforward: While minimum order quantities are clearly stated on each individual page, all orders start from a minimum of $50, inclusive of GST. Whether you’re stocking up on stickers or diving into our sticky world, we’ve got options to suit every need. Let’s make some sticker magic happen!
Flexibility is key! If production hasn’t kicked off yet, we’ve still got room to tweak your artwork. However, if you’ve already uploaded and approved the wrong artwork, it’s a sticky situation. Once the green light is given, we’re on the fast track to production, and we can’t be held responsible for any incorrect artwork that makes its way onto your stickers. So double-check those designs and let’s get it right the first time around!
You’ve got the reins! We’ll produce your stickers at the maximum size specified by your order dimensions. Rest assured, your artwork will always be kept within scale and never stretched to fit a size. So whether you’re going big or keeping it small, your stickers will be exactly as you envisioned. Let’s stick to those dimensions and make some magic happen!
Variety is the spice of life! Here’s the scoop: All prices shown on our website and quotes are based on a per-design basis. So if you’ve got multiple designs up your sleeve, no worries! Simply select the quantity you need for each design, upload your designs one by one, and add them to your cart. It’s as easy as that! Whether you’ve got one design or a dozen, we’re here to bring each one to sticky life. Let’s get those designs rolling and make some sticker magic happen!
ARTWORK
We’re all about flexibility! We accept a variety of file types to ensure smooth sailing for your artwork. You can supply your designs in Ai, EPS, PDF, SVG, JPG, TIFF, or PNG formats. For optimal results, we recommend providing artwork in vector format (Ai, EPS, PDF, or SVG). However, if you need to supply your artwork in bitmap format (JPG, TIFF, or PNG), make sure it’s set at a crisp 300 DPI for the best outcome. With these options at your fingertips, your designs are ready to shine!
Let’s talk colours! We print all our stickers in CMYK, so for the most accurate reproduction of your artwork, we recommend setting your artwork in CMYK as well. We’re all about that precision! Our machines are calibrated to print as close as possible to Pantone colors. If you need specific Pantone colour matching, no worries! Just supply your artwork in vector format and let our design team know which colours you’d like to match. With your guidance, we’ll ensure your colours pop just the way you want them to. Let’s make every hue count!
SHIPPING
We’re all about getting your sticky goodness to you pronto! All orders are dispatched with express shipping via Australia Post. Once your order hits the road, you can expect it to arrive within a speedy 1-2 business days. Because when it comes to getting your Sticky Boy fix, we don’t believe in keeping you waiting.
Here’s the lowdown: Once you’ve placed your order, keep an eye on your inbox for a confirmation email. Once you’ve given the thumbs up to your artwork and your order is out the door, we’ll send you another email. This time, it’ll include your tracking information, so you can keep tabs on your sticky treasures every step of the way. Because when it comes to transparency and keeping you in the loop, we’re all about that sticky goodness.
At the moment, our sticky love is limited to within Australia. We’re not quite ready to take our sticky goodness global just yet. But hey, who knows what the future holds? Keep an eye on our updates for any changes. Until then, we’re here to spread the sticky love Down Under!